745 Townside Rd SW Roanoke Virginia 24014
(540) 342-2089 SHARE US:   

Facility Hours & Polices

DayTime
Monday7:00 am - 11:00 am & 3:00 pm-7:00 pm
Tuesday7:00 am - 11:00 am & 3:00 pm-7:00 pm
Wednesday7:00 am - 11:00 am & 3:00 pm-7:00 pm
Thursday7:00 am - 11:00 am & 3:00 pm-7:00 pm
Friday7:00 am - 11:00 am & 3:00 pm-7:00 pm
Saturday8:30 am - 5:30 pm
Sunday9:30 am - 10:00 am & 4:00 pm - 6:00 pm

Cancellation Policy(s): 

  • Boarding Reservations - Refunds will only be issued if the reservation is canceled 72 hours prior to the check-in day. We do not offer partial refunds if for example, a guest checks out early, we may offer a credit to be used on the next visit.
  • Daycare Appointments - Refunds will only be issued as a store credit

ALL CANCELLATIONS must be submitted via e-mail to qualify for a refund/credit.  Email Address: Tajmapaw105vx@gmail.com

Check Out Policy: 

Check out is at 11am Monday-Saturday and 9:30am-10:00am On Sundays. Checking out ANY time AFTER will automatically count as an additional day on the final statement. This, and any other add-ons/fees, can only be paid for at the front desk at check out. Guests who check in for “boarding” (over night) will not be re-assigned to “daycare” for a reduction in price. *Note this will not effect your pet’s activities throughout the day.

Intact Males:

Intact males over over the age of 10 months will be an additional charge of $2.00 per day for over night boarding and $3.00 for doggie daycare. No Exceptions

Vaccines required - Rabies, DHLP and Bordetella

Taj MaPaw Hours:
DayTime
Monday7:00 am - 11:00 am & 3:00 pm-7:00 pm
Tuesday7:00 am - 11:00 am & 3:00 pm-7:00 pm
Wednesday7:00 am - 11:00 am & 3:00 pm-7:00 pm
Thursday7:00 am - 11:00 am & 3:00 pm-7:00 pm
Friday7:00 am - 11:00 am & 3:00 pm-7:00 pm
Saturday8:30 am - 5:30 pm
Sunday9:30 am - 10:00 am & 4:00 pm - 6:00 pm

Cancellation Policy(s): 

  • Boarding Reservations - Refunds will only be issued if the reservation is canceled 72 hours prior to the check-in day. We do not offer partial refunds if for example, a guest checks out early, we may offer a credit to be used on the next visit.
  • Daycare Appointments - Refunds will only be issued as a store credit

ALL CANCELLATIONS must be submitted via e-mail to qualify for a refund/credit.  Email Address: Tajmapaw105vx@gmail.com

Check Out Policy: 

Check out is at 11am Monday-Saturday and 9:30am-10:00am On Sundays. Checking out ANY time AFTER will automatically count as an additional day on the final statement. This, and any other add-ons/fees, can only be paid for at the front desk at check out. Guests who check in for “boarding” (over night) will not be re-assigned to “daycare” for a reduction in price. *Note this will not effect your pet’s activities throughout the day.

Intact Males:

Intact males over over the age of 10 months will be an additional charge of $2.00 per day for over night boarding and $3.00 for doggie daycare. No Exceptions

Vaccines required - Rabies, DHLP and Bordetella